Comcast Online is really starting to piss me off. I call up their customer support number, and I get a message that I should stay on the line and someone will be with me shortly. After that, sometimes I get the familiar “hold music” and other times I get silence. When I get the silence, who knows whether they line is connected. In the rare occasion I get the hold music, I’m on for a pretty long time, and if I’m lucky, I’ll eventually get a recorded voice that tells me to continue holding. And then the message is looped, so I keep hearing it until eventually the phone connection just drops. It’s really starting to get ridiculous.
On top of that, the storage facility, whose services I no longer need and would like to stop being charged for, does not pick up their phone.
Why does the world always want to get in my way when I’m trying to get things done?
Poor Spike. I’m sorry everybody’s being difficult.
Well I just got off the phone with them. The tech support guy sounded slightly less than confident that he got everything working, so I guess I’ll go home now and take a look.
Second update: Roommate wasn’t in the mood for me to mess around with the cable modem (which is in her bedroom), so I wait another day.